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Information and communication technologies (ICTs) have become of key importance for many people throughout Europe. Active use of ICT often means better prospects for work, information or social relations for individuals. ICT helps to realise major advances in social services, healthcare or education, is a major contributor to productivity growth, and opens up many business opportunities.
e-Inclusion refers to the actions to realise an inclusive information society, that is, an information society for all. The aim is to enable every person who so wishes to fully participate in the information society, despite individual or social disadvantages. e-Inclusion is necessary for social justice, ensuring equity in the knowledge society. It is also necessary on economic grounds, to fully realise the potential of the information society for productivity growth and reduce the cost of social and economic exclusion. Finally an inclusive information society brings large market opportunities for the ICT sector.