Outcome mapping. Building learning and reflection into development programs

CONTENTS
Foreword — Michael Quinn Patton vii
Preface xi

1. Outcome Mapping: The Theory 1
What Is Outcome Mapping? 1
Three Stages of Outcome Mapping 3
Why Not Impact? 5
How Can Outcome Mapping Be Used? 10
How Outcome Mapping Differs from Other Logic Models 12
When Is Outcome Mapping Best Used? 14
Is Outcome Mapping Appropriate for You? 15

2. Outcome Mapping: The Workshop Approach 17
Overview of the Steps 17
Workshop Outputs 19
Who Should Participate? 19
Who Should Facilitate? 21
Workshop Materials 22
Presentation Methods 22
Preparing for an Outcome Mapping Workshop 23
Conducting a Historical Scan 24
Developing a Common Understanding of Evaluation 26
Guiding Principles for Evaluation 28

3. Stage 1: Intentional Design 31
Introduction to Stage 1 32
Step 1. Describe the Vision 33
Step 2. Identify the Mission 37
Step 3. Identify the Boundary Partners 41
Step 4. Identify the Outcome Challenge 47
Design Worksheet 1: Program Framework 51
Step 5. Develop Graduated Progress Markers 53
Design Worksheet 2: Progress Markers 59
Step 6. Complete a Strategy Map for Each Outcome Challenge 61
Design Worksheet 3: Strategy Map 67
Step 7. Articulate Organizational Practices 69
Design Worksheet 4: Organizational Practices 74

4. Stage 2: Outcome & Performance Monitoring 75
Introduction to Stage 2 76
Monitoring Three Parallel Processes 77
Will Outcome Mapping Provide the Appropriate Monitoring System? 78
Step 8. Setting Monitoring Priorities 83
Monitoring Worksheet 1: Monitoring Plan 86
Step 9. Develop an Outcome Journal 87
Monitoring Worksheet 2: Outcome Journal 94
Step 10. Customize a Strategy Journal 97
Monitoring Worksheet 3: Strategy Journal 101
Step 11. Customize a Performance Journal 103
Monitoring Worksheet 4: Performance Journal 108
Monitoring Worksheet 5: Program Response 110
Monitoring Worksheet 6: Reviewing the Logic of the Program 111

5. Stage 3: Evaluation Planning 113
Introduction to Stage 3 114
Step 12. Evaluation Plan 115
Evaluation Worksheet 1: Evaluation Plan 124

Appendix A: Sample Intentional Design Framework 125
Appendix B: Overview of Evaluation Methods 129
Appendix C: Glossary 131
Appendix D: Terms in French, English, and Spanish 135
References 137
About the Authors 138
The Publisher 139